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Terms and conditions

APPARTMENT BOOKING AND CANCELLATION RULES

1.    The Rent and Cancellation Rules (the Rules) lay down the general terms and conditions of use of the online shop „Baltic Sea Dunes Apartments“ https://www.balticseadunesapartments.com (the Apartments). This shop is a place where customers may book a visit at the Apartments. 

2.    The apartments‘ administration has the right to change the Rules any time, therefore you must read the rules carefully every time when you book the apartments. The rules that apply to you are the ones that are valid at the moment of booking the apartment. These rules shall also apply if you book the apartments through different websites or user accounts (travel agencies, etc.). 

3.    Only persons above 18 years of age may book the apartments. When placing your order please carefully review the information that is compulsory for booking. The apartments shall not be liable for any difficulties if the information you submitted is inaccurate.

4.    When you book the apartments we will have access to your credit or debit card information. We accept VISA and Mastercard. We undertake to protect this data properly.

5.    After you properly pay for the apartments, we will send you an email confirming your successful reservation. If we have technical difficulties to send you the confirmation email, we will refund your money no later than the next working day.

6.    If you get the confirmation of your booking and then notice that the information you gave us about the booking is incorrect or if you want to change some details, please contact the administration of the apartments at balticseadunesapartments@gmail.com without delay.

7.    We shall consider that you have booked the apartments only when you pay the full price of the visit.

8.    You may cancel the reservation only with the approval of the administration. The administration may decide whether you get a full refund or only a part of it. We shall inform you about the decision by email not later than in 5 (five) days after the administration gets notified about your cancellation.

9.    Arrival to Baltic Sea Dunes Apartments – from 2 p.m. to 11 p.m., departure – from 7 a.m. to 12 a.m. In case of different arrival or departure time, please inform the administration by phone +371 2 5429322 or by e-mail balticseadunesapartments@gmail.com in advance. If guests are willing to leave later than scheduled, the administration of the apartments may charge an additional fee, subject to the agreement with the guests.

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